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FAQ
Frequently asked questions
Concise answers about remote sessions, payment, results, and preparation.
How does a remote session work?
Do I need to share passwords or 2FA codes?
Do I stay at my computer during the session?
What problems can you help with?
Do you configure TikTok LIVE, Kick, and YouTube?
Can you configure multistream and vertical video?
Do you fix dropped frames, encoder overload, or audio problems?
What happens if the problem is hardware-related?
Can you turn my potato PC into an RTX 5090?
Am I guaranteed an extra 300 FPS?
How do I cancel a booking?
How do payments and refunds work?
What happens if the problem cannot be fixed?
Do I need to speak fluent bitrate and frametime?
